Depending on your description, the decision you obtained seems for being a fraud. Telus can take customer safety really critically, and we wish to assure you of the subsequent:
The initial telephone number you posted is linked to Iristel. Iristel quantities have popped up many times around the community forums in past times. They seem to offer VoIP usage of scammers abroad.
Hi @TerrificT we want to aid response any issues you may have. We'll send you a private information so please keep an eye in your inbox
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What triggered this article is a concern with outgoing mobility calls. After i simply call a quantity, the person's caller ID displays my name in addition to a real estate firm's identify.
If an automated assistant asks for The rationale within your get in touch with, point out "I would want to make payment arrangements for my mobility bill".
Hi All people, I have to Speak to customer service with regard to modifying a payment arrangement. I wanted to know if there is an e mail or other solution to Get in touch with them because I am Doing work, and many moments I try and simply call and don't get to talk to someone prior to I must dangle up.
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No matter, my suggestion is not to do company Using these individuals as they aren't honest about the things they are offering, along with the offers / choices they declare a customer is ready to receive are, in reality, Serious misrepresentations of what is actually out there.
I'm explained to to speak to Loyalty and determination and still getting no exactly where. I have managed to speak to 2 individuals who referred to as on their own professionals inside the Philippines, who could not assist me.
If an automated assistant asks for the reason within your simply call, mention "I would like to make payment preparations for my mobility Invoice".
I was just looking to go away some responses (and also to vent) so that maybe Telus may make conversation simpler Down the road. The full ordeal was pretty agonizing - all over a little bit digital camera I wanted to return.
Used to be the chief and The key reason why I are actually a faithful Telus custiomer For a long time. But This can be about to change!!