The TELUS group acknowledges that our get the job done spans many Territories and Treaty regions and we're grateful for the traditional Awareness Keepers and Elders who are with us currently, individuals who have long gone prior to us and the youth that inspire us.
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Hello RoHo_ and many thanks for your time and efforts, our group will likely be content to consider this along with you. We'll need to have more info about your account so we will deliver you A personal concept Soon, thanks!
The persons accomplishing this are certainly not resellers. They can be scum and con artists. And they ought to be prosecuted.
I must seek the services of an electrician and purchase it myself, to take the cable down from the house and take away it. I believe the neighbor must do that also. The telephone cable lawfully belongs to Telus up until eventually it connects to your home. I believe I'll send out them a Invoice.
I termed Telus CS at 8.55AM Mountain time they usually hanged up on me, declaring that I should get in touch with during "frequent Business office hours". Is this for real?
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The TELUS workforce acknowledges that our work spans lots of Territories and Treaty spots and we're grateful for the normal Know-how Keepers and Elders who're with us right now, anyone who has long gone ahead of us along with the youth that inspire us.
I shell out about $4500 a calendar year with Telus. In January I acquired an outside digital camera for $seven/month but regretted it and Telus billing support planned to return it. It absolutely was new within the box - only plugged in to test it. Following a number of several hours ready to the telephone I realized that there is a $340 price to cancel. That may be a large amount for a $50 camera. I pleaded With all the agent to waive the price due to the fact I'm a loyal customer for so lengthy. He stated a manager will call to debate. No person termed again. Per month afterwards I attempted once again. Ultimately, in April, right after 8 several hours about the cellphone about this issue up to that time, I gave my ultimatum… waive the large cancellation charge or I terminate every one of the services with Telus and go some other place. No. So, I cancelled almost everything. A shame, since I haven't had one challenge Together with the TV, internet, or cellphones and favored Telus… for more than 14 yrs. However the $seven demand persisted. Sigh. A lot more several hours around the mobile phone. Why Is that this the only way to communicate? It's so frustrating plus a colossal squander of your time.
Basically kind the details of the inquiry in a message and it'll be despatched to your human agent. Messaging Here's asynchronous (non-Are living), so you can close the app or go regarding your day whilst the agent operates toward acquiring you a resolution.
@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I ought to call through "normal Office environment several hours". Is this for true?
If an automated assistant asks for the reason within your phone, mention "I would want to make payment arrangements for my mobility Monthly bill".
I had been just aiming to depart some comments (and to vent) so that perhaps Telus will make conversation less difficult in the future. The complete ordeal was incredibly unpleasant - around slightly camera I needed to return.
The TELUS staff acknowledges that our perform spans many Territories and Treaty regions and we're grateful for the normal Information Keepers and Elders who will be with us currently, anyone who has long gone just before us and the youth that inspire us.